Our Commitment To You

Our knowledgeable customer service representatives and experienced account executives are dedicated to your program's success.

We work directly with you and your distributors to assure smooth, prompt, and professional handling of your orders. First Choice, Inc.'s highly trained staff of telemarketing professionals provide personal follow-up to ensure complete customer satisfaction.

Product Guarantee

First Choice, Inc. fully guarantees the high quality craftsmanship and durability of all our products. All products are carefully inspected at every level of manufacturing, packing, and shipping to insure the integrity of our products.

Returns/Exchanges

First Choice, Inc. is committed to customer satisfaction. If you are unsatisfied for any reason with your gift, you may return it within 30 days for an exchange or refund. Refunds can only be issued to the credit card used to make the original purchase. Recipients who would like to exchange an item should contact customer relations at 202.466.2030.

Items which have been customized can be returned only if they are defective, or incorrectly customized.

Privacy

We treat all of the information provided to us as confidential, and will not disclose or sell this information to any other parties.